Q&A › Category: Questions › I can’t open the bottle
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asked 4 years ago

How should I go about opening your bottles?
I’ve tried squeezing the cap and pushing it down as I turn it, but it just spins and spins, so I think I’m doing it wrong.
I’ve bought several bottles and I can’t open any of them, so I don’t think it’s a defective bottle either.
Any pointers welcome

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1 Answers
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Staff answered 4 years ago

KInd greetings!  The law requires child safety caps. Push down hard and turn, no need to squeeze.  You will hear the tamper proof seal pop open when you get it right!  🙂